Refund policy

CANCELLATIONS OR REFUNDS

I accept cancellations of orders within 24 hours of the order.  Once the order is confirmed, processed and shipped, cancellations WILL NOT be accepted.

 

RETURNS

My return policy is within 15 days of your delivery. If 15 days have gone by since your purchase, offers for a refund or exchange will NOT be accepted.

Personalized and/or customized goods are not eligible for returns.

Gift cards are not eligible for refunds/returns.

​If you are unhappy with a product that you purchased, please contact me directly to discuss the details.

​Return requests must be made within 15 days since original order date – you MUST contact me within 3 business days of your delivery to review your concerns.

  • Damaged items from shipping or opening of package will not be accepted for a return.

  • Buyers are responsible for return shipping charges.

  • Tracking is required for all returns and insurance is highly recommended as we are not responsible for lost or damaged packages.

  • A store credit will be issued after the item is received and inspected.

  • All custom orders and personalized items are final sale.

  • All sale/discounted items are not eligible for refund.

​To complete your return, we require a receipt or proof of purchase.