Welcome! I’m so glad you’re here. Below you’ll find answers to the most common questions about orders, DIY kits, handmade pieces, and everything in between.
If you don’t see your question here, feel free to email me at info@shopbluerhubarb.ca — I’m always happy to help.
Blue Rhubarb is a handmade fiber art studio specializing in weaving, latch hook, embroidery, crochet, and textile decor. Every piece is thoughtfully created with warmth, texture, and creativity in mind.
Blue Rhubarb is based in Calgary, AB Canada. All orders are packaged and shipped from my home studio.
Yes! All finished fiber art pieces are handmade by me. DIY kits are carefully assembled in-studio with quality materials I use and trust myself.
🧶 Finished Handmade Pieces
Some pieces are ready to ship, while others may be made-to-order. Shipping timelines are listed in each product description but typically ship out within 2-3 days from receiving payment (unless otherwise stated).
Custom inquiries are welcome. Please email me with your idea and I’ll let you know if this request can be accommodated, availability and timelines.
Keep your piece out of direct sunlight and away from moisture. Dust gently using a soft cloth or low air setting. Care instructions may vary slightly by piece.
📦 Orders & Shipping
Ready-to-ship items typically ship within 2-3 business days from payment date. Made-to-order pieces will have production times listed on the product page.
Currently, shipping options are listed at checkout. If your country isn’t available, please reach out and I’ll see what I can do.
Shipping rates are calculated at checkout based on your location and package size.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but if you have chosen parcel delivery, you'll receive a tracking number via email once your order ships. If you have chosen letter mail via CanadaPost for delivery, tracking is unfortunately not available for this service.
💌 Returns & Exchanges
Due to the handmade nature of my products, returns are generally not accepted. However, if there is an issue with your order, please contact me within 7 days of receiving it.
Due to the handmade nature of my products, returns are generally not accepted. However, if there is an issue with your order, please contact me within 7 days of receiving it.
Unopened kits may be eligible for a return. Please contact me before sending anything back.
🎁 Gifts
Absolutely! Just leave a note at checkout and I’ll make sure no pricing information is included.
Seasonal gift wrapping may be available — details will be listed if offered.
🌸 Wholesale & Collaborations
Yes! Select items may be available for wholesale. Please email info@shopbluerhubarb.ca for more information.
I love connecting with other creatives and small businesses. Feel free to reach out with your ideas.
✨ Still Have Questions?
You can always reach me at:
📧 info@shopbluerhubarb.ca
📱 Instagram: @_bluerhubarb_
Thank you for supporting handmade and choosing creativity.
— Renae
Blue Rhubarb
Your payment and information is processed securely within Shopify
Need to contact us? Just send us an email – info@shopbluerhubarb.ca
Items ship within 2-3 business days unless otherwise noted
Currently we are shipping to anywhere in Canada and most countries Internationally. Shipping to US is on hold due to current tariffs imposed on Canada.
